Frequently Asked Questions

Did I hear you're building a new library?

Yes! Our new library building will be located on N. Alpine Parkway across from the Oregon Area Food Pantry. Project updates can be found on the New Library Project Updates page on the library's website.

Are you hiring?

Jobs are posted on our Employment Opportunity page. 

Are masks required?

Masks are welcome, but not required. Curbside pickup is available for those who prefer not to come into the library.

How does curbside pick up work?

The library provides curbside pick-up upon request for patrons with items waiting on our holds shelf.

When you arrive at the library for Curbside Pick-up:

Pull up in front of the building. Have your library card number ready and call (608) 835-3656.

 

You do not need an appointment.

  • Watch for your materials to be placed on the cart.
  • When library staff returns into the building, you may pick up your items from the cart.
If there are no overdue fines, why are there charges on my account?

If you have an item checked out that is more than 4 weeks overdue our system marks that item as "Lost" and the replacement cost is automatically charged to your account. Once you return the item, the replacement cost will be removed from your account and there will be not be any late fees.

If you have fees over $20.00 you will be blocked from placing holds in LINKcat. That block will be lifted once your charges are below $20.00.

Can the librarian pick out items for me?

We have librarians who can pull materials for you, your child, and your teen. Request books, movies, magazines and more! To make a request, complete the Librarian's Choice form and a librarian will get back to you with instructions for how to pick up the materials.

​​​​​​​Can I use the computer, photocopier, printer, or wi-fi?

Find out about computers, the photocopier, and printing on the Technology Services & Help page.

How do I get a library card?

You can stop by the library with a photo ID and proof of current address (if address is different than photo ID) and complete a library card application form.  If you are unable to come to the library during our open hours you may also submit an online application form.

Are you accepting donations of materials for the Friends book sale right now?

Yes, we will accept new and gently used materials for the semi-annual Friends of the Library book sale.  Please check this list of accepted materials before bringing your items to the library.  If you have a large volume of materials to donate please call the library at (608) 835-3656 to make arrangements for drop off.

​​​​​​​I have a different question.

Please email orelib [at] oregonlibrary.org or call (608)835-3656 and we'll see how we can help you.